Endorsements
"Steve French undertook in a complete re-design of our client database. He visited us on site to look at our current system and, after listening carefully to our needs, came up with suggestions and solutions, producing a prototype. Having agreed the format, the data from our existing system was migrated over to the new database which is now a straightforward easy to use tool for all our workers who are able to draw out information as required. In addition with Steve’s collaboration we have been able to extend its use and versatility which further enhances our operational procedures. Steve was mindful of our budget constraints and provided estimates for each stage of the work. He has also provided ongoing support at good rates always responding quickly and efficiently to our requests enabling us to constantly revise and update the system as new requirements come along.
We have found Steve to be efficient, professional and very responsive in the service and support provided."
Anne Hess, Office Manager, Action for Carers (Surrey)
"Steve worked with us over the period of 12 months to design, install and maintain our database, including the migration of historic information. As a charity we have to report to a number of different funders, on many different outputs and this proved to be complicated in terms of structuring the database. Steve took time with key people in the organisation to find out what was needed and the resulting database was designed, as far as was practicable, around those needs. Everyone who met Steve found him to helpful and constructive to work with and very accessible when off-site."
Lesley McKay, Operations Manager, Onside Independent Advocacy
"Steve French has proved to be a first class professional in both web design and web site maintenance. He was able, with only minimum direction, to revamp a number of old and legacy sites operating in a variety of versions of software into first rate, easy to use, set of web sites that meet all the requirements (and more) that were placed on him. His approach is both confident and engaging and he has the ability to make even the most complicated processes and procedures easy to understand. It is difficult to state the difficulty of the task that was set him in both engaging with previous suppliers and site builders to be able to bring together the important essential information and files so as not to have to go to the additional expense of recreating them. His estimations of time and cost were always met and I would have no hesitation in recommending his services to any future company or organisation who are looking for a high level of service combined with a high level of professional expertise."
Jack Wraith MBE, Chief Executive, Telecommunications UK Fraud Forum and Executive Secretary, Mobile Industry Crime Action Forum
"Steve took a lot of trouble to discover our needs and requirements before producing an attractive web site for us. As the development progressed we found that some changes and amendments to the design and set up were necessary and he led this journey for us. Steve has an understanding of our organisation, which is a achievement in itself, and applies that knowledge when offering advice and support to us. There is a vast document base and news archive which Steve keeps in order, providing ease of access to our constituents. He is a pleasure to work with, responds positively and quickly to requests relating to the site and is always available to help with problems."
Margaret Ritchie, Business Manager, Birmingham Local Medical Committees
"Steve has been very supportive and provided us with the expertise we needed to deliver the excellent service we strive to provide. His database is certainly ahead in its field and when funders needs for information change he responds really quickly, saving us countless hours of work. Steve has provided a clear, attractive and easily navigable web site serving the Northamptonshire area, and continues to provide a fast response to our requests. He has also been really effective at providing us the stimulus to keep it up to date and effective."
Anjona Roy, Chief Executive, Northamptonshire Race Equality Council
"Pilotlight facilitates a process whereby business volunteers coach charity directors through a strategic planning process, by meeting with them regularly over a 12-18 month period. Steve designed and produced an Access database to help us keep track of volunteers, charities and meetings. It has helped us standardise the way we keep our records and made analysis of our activities easier. Steve was quick and conscientious in responding to requests during the development and implementation process and the support period following."
Dan Ritman, Evaluation Manager, Pilotlight
